CannaRadar Support

Use support tickets for technical issues, listing problems, account questions, billing issues, and bug reports. For general questions, the Help Center is usually faster.

Try these first

Help CenterFast answers for search, listings, accounts, and business owners.ContactUse contact for general questions, partnerships, or sales routing.ForumAsk community questions about search, products, and local discovery.

Submit a support ticket

Include the page, listing name, account email, and steps to reproduce the issue when possible.

How tickets are handled

Urgent: security or service-access issues are reviewed first.
High: major account and listing problems are prioritized.
Medium or low: general questions and feature requests enter the regular queue.

Tickets are reviewed Monday-Friday, 9:00 AM-6:00 PM Eastern. Response times vary with volume. Do not send IDs, medical details, or payment information.