Curbside pickup is a retail service that allows customers to order cannabis products online and collect them from a designated area outside the store.
Also called / Category:
Curbside collection, Retail, Delivery & Ops
Key takeaways:
- Convenient way to purchase cannabis without entering the store.
- Often available through online or phone orders.
- Provides a safe and contactless shopping experience.
- Available at many cannabis retail outlets across Canada.
What it is / How it shows up:
Curbside pickup is a service typically seen on cannabis store websites or online menus. Customers can select their desired products online, place an order, and choose curbside pickup as their delivery method. Once the order is ready, the store will notify the customer, who can then drive to the store and collect their items from a designated pickup area without leaving their vehicle. This service became particularly popular during the COVID-19 pandemic as a way to maintain social distancing while still allowing consumers access to cannabis products. It is now a staple offering at many Canadian cannabis stores.
How it’s measured or identified:
- Available times and locations are usually listed on the store's website.
- Order confirmation emails or texts include pickup instructions.
- Clear signage at the store indicating the designated pickup area.
Use in context:
- "I ordered my cannabis through curbside pickup to save time."
- "Many stores offer curbside pickup for a contactless experience."
- "Check if your local store has curbside pickup options available."
Safety & compliance in Canada:
- Only available to customers aged 19 and over, or 18 in Quebec.
- Customers must show valid ID upon pickup.
- Adheres to offset-4 transition-colors hover:underline" title="Learn more about Health Canada">Health Canada guidelines for cannabis retail.
Related terms / See also:
FAQs:
What do I need to bring for curbside pickup? You need to bring a valid government-issued ID to prove your age and the order confirmation.
How do I know when my order is ready? The store will notify you via email or text message when your order is ready for pickup.
Sources:
- Health Canada
- Retail Council of Canada